When internet connection is lost
Thursday, January 21st, 2010What will happen if the internet connection will be lost? This is one of most frequent questions we hear from our customers who are interested in our online product version.
Our answer – nothing bad will happen. It is of course not very good that customer transactions will not be processed immediately but we believe that it is not fatal for the business – the calculations will take place later. When network connection will get restored – transactions need to be sent once again (this moment must be considered during the integration process).
We can see 3 categories of system robustness according associated costs:
- No additional integration – transactions data is getting lost when the there is no connection to internet
- Keep customer transactions and send them once internet connection is restored.
- Allocate backup internet connection channel – absolute robustness.