Posts Tagged ‘member console’

Informing your loyalty program members directly on your web site

Friday, October 2nd, 2009

We already described how to place «Member Console» widget on your Company web site – please see an example.
We also wrote about using our utility for tuning the application appearance (colors, backgrounds, fonts) – see widget design customization.
To make things easier we put our widget with custom design settings on external website as an example – please see it here.
More information on the Member Console you can get on description page.
Once you have questions – consult our support – support@pointloyalty.com.

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Posted in PointLoyalty Member Console, Uncategorized, integration | No Comments »

Member Console integration

Tuesday, August 11th, 2009

How to place Member Console directly on your website? Simple javascript example is described in «Javascript Flash Player detection and embed script» article.

Here is a code sample:

<html>
<script
type="text/javascript"
src="http://blog.deconcept.com/swfobject/swfobject_source.js">
</script>

<div id="flashcontent">
This text is replaced by the Flash movie.
</div>


<script type="text/javascript">
var so =
new SWFObject(
"http://www.pointloyalty.com/module/member.swf?client-name=test&demo=true",
"mymovie", "1024", "768","8", "#336699");
so.write("flashcontent");
</script>
<html>

You can create HTML file, copy the sample code above and run it locally or on your application server. Pay attention that design issues are not covered in the sample.
To display the data for particular member you need to supply username and password of this member when invoking “Member Console” widget.

“http://www.pointloyalty.com/module/member.swf?name=username&pswd=password“

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Posted in PointLoyalty Member Console, Uncategorized, integration, new features | 3 Comments »

Identification of your loyalty program members

Thursday, August 6th, 2009

Here are some additional notes to the refined PointLoyalty REST API.

What are personalIds – personal identifiers?
When submitting the data on your members to the system you can pass personal identifier (personalId) field for every member. This field is required for your customers to work with the Member Console (view transactions record, active loyalty programs and offers, etc).
You can choose from 3 options to join customers to your programs:
- By matching personalId.
- By matching personalId and email. PersonalId and email of the user who created account in the Member Console should match with information you have associated with this user.
- By matching personalId and password. (PersonalId and password should match).

In any case the customer must know his/her personalId to be able to work with the Member Console.
In most simple case personalId can coincide with memberId and can be credit card number (for offline retail) or system identifier (for online shops).

Why do we establish such a complex system with two identifiers? We want to support as many options as possible. For example, customer transactions data can be submitted with internal identifiers (memberId) but for creating account in the Member Console a customer will get other, human-readable key.

Our system supports complex identification schemes but you can always use (at least for testing) a simplified option – have same identifier for all usage scenarios.

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Posted in PointLoyalty Manager, integration, new features | No Comments »

PointLoyalty Member Console interface

Monday, August 3rd, 2009

PointLoyalty Manager clients already know how to provide their customers feedback using PointLoyalty Member Console.

From now you can put your company logo on the Member Console form. See “Edit profile” form in PointLoyalty Manager application.

You can put a link to the Member Console directly on your web site. This way your company will get the system of loyalty program member’s notifications without any spending on integration. This is a very easy way to inform your customers about new loyalty programs, earned bonus points and their purchase record.

This innovation is another step to simplify the process of integration PointLoyalty with your web applications.

Please pay attention that you can allow your customers to register in the Member Console by themselves and you fully automate this process using new online integration options.

See also:
Member accounts data

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Posted in PointLoyalty Manager, PointLoyalty Member Console, integration | No Comments »

Program member’s notification

Thursday, February 26th, 2009

Assume, you created a customer reward program in our system and after processing real transactions you have got bonus points charged to member accounts. What’s next?

It is required to notify program members about earned bonuses and provide a way for them to browse the history of purchases and received bonus points. Your client should see that bonus calculation system is absolutely transparent. Bonus points do not appear from nothing and will not disappear suddenly.
We provide 3 ways to notify your program’s members:
1. You add a link on your web site to our special member console application. Your clients will get all relevant information using our online application hosted on our site. This does not cost you a dime – just put a link to our application to your web site.
2. You want to create an application yourself providing some additional functionality like notifying clients using SMS. In this case costs of development depend on your requirements. We provide API to get the data from our system. Please contact us support@pointloyalty.com to get help on integration issues.

3. You don’t have a web site and you don’t need it at all. Just let your clients know the link to this page http://www.pointloyalty.com/member.html and tell them that your company is our partner. Your loyalty program’s members will be able to browse their bonus points directly from our web site.

We are ready to discuss any additional requirements and ideas on notifying on the system of your member’s notification.

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Posted in PointLoyalty Manager | No Comments »