http://www.pointloyalty.com/blog Thu, 01 Jul 2010 11:03:29 +0000 en hourly 1 http://wordpress.org/?v=3.0 http://www.pointloyalty.com/blog/2009/11/03/administrator-console/ http://www.pointloyalty.com/blog/2009/11/03/administrator-console/#comments Tue, 03 Nov 2009 11:29:00 +0000 admin http://www.pointloyalty.com/blog/2009/11/03/administrator-console/ Continue reading →]]> From time to time we get requests to add administrator console to have control over multiple clients having their own loyalty programs, i.e. to add master-administrator mode.
At this time we think there is a better way to handle such problem. If you want to act as a loyalty program operator – you can create multiple individual loyalty offers for your partners using a single account in the system.
In this case you will be able to create offers with separate settings for each partner (action attributes, etc) and will be able to get reports for each partner separately and combined reports for all partners.
With this scheme only you can create loyalty offers, but that’s what you need if you want to control the process of creating partner loyalty offers.
If you need that your partners could create loyalty offers by themselves and you only get reports on every partner – make several accounts (one for each partner). The task of creating additional reports we will perform as a customization services.
In case of local installation of PointLoyalty Manager on your servers you will have access to all system data and will not experience such problems at all.
Please contact our sales department and we will be able to find convenient solution for your needs sales@pointloyalty.com.

]]> http://www.pointloyalty.com/blog/2009/11/03/administrator-console/feed/ 0 http://www.pointloyalty.com/blog/2009/04/28/customization-vs-using-online/ http://www.pointloyalty.com/blog/2009/04/28/customization-vs-using-online/#comments Tue, 28 Apr 2009 13:04:00 +0000 admin http://www.pointloyalty.com/blog/2009/04/28/customization-vs-using-online/ Continue reading →]]> Sometimes we are getting asked – can you change something in your system for us?
When such requests are significant — it is a subject for separate detailed discussion and building individual solutions.
But sometimes such requests are minimal and it is not so obvious whether it is worth doing changes in the system. We always try to persuade the customer not to change the product. Of course, if customer is persistent – we do modify the system for him and provide complete and tested product version. But keep in mind that system is changing constantly – we add new features, do fixes, provide additional functionality. The version that customer has became outdated – we do not provide upgrades to it – just usual support. It’s clear that main system version will continue to evolve and any product fork version gets frozen. However it is up to the customer to decide what is more important.

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