Integration with our SaaS bonus processing solution
Monday, October 19th, 2009While testing the integration with e-commerce systems and after analyzing feedback from our customers who also do integration with PointLoyalty Manager we decided to extend our external access interfaces (REST API, web services). New features will help simplify integration works. We will publish new Java and PHP libraries in a couple of weeks and update system’s server part. New libraries will be backward compatible of course.
Sometimes we get requests to introduce same REST API for loyalty programs and offers management and to provide a way for autonomous processing without human intervention. At this point in time we don’t intend to extend the API in this direction.
Reasons:
- Programs and offes are relatively stable. Once you have defined rules it is unlikely you want to change them frequently. There is no necessity to dynamically create or change them.
- Besides, users can get confused in all different kinds of rules and programs we have in our system (simplicity vs. versatility). In our PointLoyalty Flash GUI we simplified a lot of things for loyalty program managers, but it is really hard to provide simple and powerful external API for this task.
We don’t want our users to get confused – use our rich Flash client to define your bonus offers and you will not get lost in a multitude of options our system provides.